terms of service
These Terms of Use (hereinafter referred to as the "Terms") define the terms of use of Serendute (hereinafter referred to as the "Online Store"). All users, regardless of whether they are members or non-members, who view and purchase items from this online store (hereinafter referred to as "users") shall use this online store in accordance with these Terms.
Article 1 (Application)
- By using this online store to order Serendute products, you agree to be bound by these Terms.
- In addition to these Terms, the Company may make various provisions (hereinafter referred to as "individual provisions") such as rules for use regarding this online store. Regardless of its name, individual provisions shall constitute a part of these Terms.
- In the event that the provisions of these Terms conflict with the provisions of the individual provisions, the provisions of the individual provisions shall prevail unless otherwise specified in the individual provisions.
Article 2 (Registration for use)
- In this online store, registration applicants agree to these Terms, apply for use registration according to the method specified by the Company, and the Company notifies the registration applicant of approval of this, and the registration is completed. increase.
- If we determine that the applicant for use registration has any of the following reasons, we may not approve the application for use registration, and we will not be obliged to disclose the reason.
- When false information is submitted when applying for user registration
- If the application is from a person who has violated these Terms
- In addition, when the Company determines that the use registration is not appropriate
Article 3 (User ID and password management)
- Users shall manage their user IDs and passwords for the Online Store at their own responsibility.
- Under no circumstance shall the user transfer or lend the user ID and password to a third party, or share them with a third party. If the combination of user ID and password matches the registration information and you are logged in, we will consider it to be used by the user who registered that user ID.
- The Company shall not be liable for any damage caused by the use of the user ID and password by a third party, except in cases of intentional or gross negligence on the part of the Company.
Article 4 (Establishment of sales contract)
- In this online store, a sales contract shall be concluded when the user makes an application for purchase to the Company and the Company notifies the Company that the application has been accepted. In addition, the ownership of the product and risk of loss shall be transferred to the user when the company delivers the product to the delivery company.
- If the user falls under any of the following reasons, the Company shall be able to cancel the sales contract in the preceding paragraph without notifying the user in advance.
- If the User violates these Terms
- If the delivery of the product is not completed due to an unknown delivery address or long absence
- When an act that falls under the prohibited items of Article 6 is done.
- When payment cannot be confirmed due to delay or default in payment obligations such as trading value
- If you cannot pay by card for an application by card payment
- If you are under the age of 18 and have placed an order without parental consent
- For overseas delivery
- If the product you ordered is out of stock and the schedule for future arrival is undecided
- When a defect such as damage or malfunction occurs before the product is delivered, there is no replacement inventory, and the arrival schedule is undecided.
- When the product becomes unsuppliable due to discontinuation of production, etc.
- Other cases where it is recognized that the relationship of trust between the Company and the user has been damaged
- Payment methods, delivery methods, purchase cancellation methods, return methods, etc. regarding this online store will be determined separately by the Company.
Article 5 (Intellectual Property Rights)
The copyrights or other intellectual property rights of product photos and other content provided by this online store (hereinafter referred to as "contents") belong to legitimate rights holders such as the Company and content providers. Users are prohibited from duplicating, reprinting, altering, or making any other secondary use of these without permission.
Article 6 (Prohibitions)
When using this online store, users shall not engage in any of the following acts.
- Acts that violate laws or public order and morals
- Acts related to criminal activity
- Acts that infringe copyrights, trademark rights, or other intellectual property rights contained in this online store
- Acts that destroy or interfere with the functions of our server or network
- Acts of commercially using information obtained from this online store
- Acts that may interfere with our business
- Acts of unauthorized access or attempts to do so
- Acts of collecting or accumulating personal information, etc. related to other users
- Acts of impersonating another user
- Application for membership registration with false registration information
- Orders based on false information or orders based on someone else's membership
- Unauthorized use of credit card
- Acts of directly or indirectly providing benefits to antisocial forces in relation to our services
- Other acts that the Company deems inappropriate
Article 7 (Suspension of Provision of the Online Store, etc.)
- The Company may suspend or suspend the provision of all or part of the Online Store without prior notice to the User if the Company determines that any of the following reasons exist.
- When performing maintenance inspections or updating the computer system related to this online store
- When it becomes difficult to provide this online store due to force majeure such as an earthquake, lightning strike, fire, power outage or natural disaster.
- When a computer or communication line, etc. stops due to an accident
- In addition, when the Company determines that it is difficult to provide the Online Store.
- The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to suspension or interruption of the provision of the Online Store, regardless of the reason.
Article 8 (Use Restrictions and Cancellation of Registration)
- The Company may, without prior notice, restrict the User from using all or part of the Online Store or cancel the User's registration if the User falls under any of the following: We assume that we can.
- In case of violation of any provision of these Terms
- If it turns out that there is a false fact in the registered items
- If the credit card reported by the user as a payment method is suspended
- When there is a default of payment obligations such as charges
- If there is no response for a certain period of time to the contact from our company
- If the online store has not been used for a certain period of time since the last use
- If there is a delay in payment or other default
- If there is an act of repeated returns or cancellations
- In addition, when the Company determines that the use of this online store is not appropriate.
- The Company shall not be liable for any damage caused to the User due to the actions taken by the Company under this section.
Article 9 (Withdrawal)
Users may withdraw from the Online Store by following the prescribed withdrawal procedures.
Article 10 (Warranty Disclaimer and Disclaimer)
- We reserve the right to protect this online store from factual or legal defects (safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, etc., errors, bugs, infringement of rights, etc.). ) is not guaranteed.
- We are not responsible for any damage caused to users by this online store.
- If the contract between the Company and the User regarding the Online Store (including these Terms) constitutes a consumer contract as stipulated in the Consumer Contract Act, Article 7, Paragraph 2, Article 8, Paragraph 2, and Article 10, 2 and Article 11 shall not apply. (including cases where the Company or the user should have foreseen the occurrence of such damage) caused by the circumstances of the above.
- We are not responsible for any transactions, communications, disputes, etc. that arise between users and other users or third parties regarding this online store.
Article 11 (Changes to Service Contents, etc.)
The Company reserves the right to change, add, or discontinue the provision of the Online Store in part or in whole without prior notice or consent to the User, which may result in damages to the User. We are not responsible for any damage caused.
Article 12 (Changes to Terms of Use)
The Company reserves the right to change these Terms without prior notice or consent to the User. The changed terms of use shall take effect from the time they are posted on the online store, and subsequent use of the online store shall be subject to the changed terms.
Article 13 (Handling of personal information)
The Company shall appropriately handle personal information acquired through the use of the Online Store in accordance with the "Privacy Policy" of the Online Store.
Article 14 (Notice or Contact)
Notifications or communications between the User and the Company shall be made by the method specified by the Company. The Company will consider the currently registered contact information to be valid and will notify or contact the contact information unless the user notifies the change in accordance with the method specified separately by the Company. is considered to have reached
Article 15 (Prohibition of Transfer of Rights and Obligations)
Users may not transfer or pledge their status under the Terms of Use or their rights or obligations under these Terms to a third party without the Company's prior written consent.
Article 16 (Governing Law/Jurisdiction)
- The law of Japan shall be the governing law for the interpretation of these Terms. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded from this online store.
- In the event of any dispute regarding this online store, the Tokyo District Court shall be the exclusive agreed jurisdictional court of first instance.
